Overview and Commitment

At resarenori, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our advanced financial analysis education services. We're committed to transparency about our data practices and ensuring you understand your rights under Australian privacy laws.

This policy applies to all personal information we collect through our website, educational programs, course materials, and any other services we provide. We operate under the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988.

Information We Collect

We collect different types of information depending on how you engage with our services:

We also collect technical information like IP addresses, browser types, and device information to improve our website functionality and security. This happens automatically through cookies and similar technologies when you visit our site.

How We Use Your Information

Your information helps us provide quality financial education services. Here's specifically what we do with it:

• Process course enrollments and manage your educational journey
• Provide personalized feedback on assignments and track academic progress
• Send important updates about course schedules, materials, and policy changes
• Improve our curriculum based on student performance and feedback
• Handle billing, payments, and financial aid applications
• Comply with educational reporting requirements and accreditation standards

We won't use your information for unrelated marketing purposes or sell it to third parties. Any communication from us will be directly related to your education or our services.

Data Storage and Security

We store your personal information on secure servers located in Australia, with backup systems that meet Australian data protection standards. Our security measures include:

While we implement strong security measures, no system is completely foolproof. We'll notify you promptly if any data breach affects your personal information, as required by Australian privacy laws.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the details provided at the bottom of this policy. We'll verify your identity before processing any requests to protect your information.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes outlined in this policy:

• Student records are retained for 7 years after course completion for accreditation purposes
• Payment and billing information is kept for 7 years as required by tax legislation
• Marketing communication preferences are maintained until you opt out
• Website analytics data is anonymized after 26 months
• Support correspondence is retained for 3 years for quality assurance

After these retention periods, we securely delete or anonymize your information unless we're legally required to keep it longer.

Third-Party Services and Sharing

We work with trusted service providers to deliver our educational services effectively. These partnerships are carefully managed to protect your privacy:

• Payment processors for secure transaction handling (they only receive necessary billing information)
• Cloud hosting providers for website and data storage (all bound by strict confidentiality agreements)
• Educational technology platforms for course delivery (limited to academic information only)
• Email service providers for course communications (contact information only)

We never share your personal information for marketing purposes or sell it to third parties. Any sharing is limited to what's necessary to provide our services and is governed by strict contractual protections.

Cookies and Website Analytics

Our website uses cookies to improve your experience and help us understand how our site is used. You can control cookie settings through your browser, though disabling some cookies might affect website functionality.

We use analytics tools to understand website usage patterns, but this information is aggregated and doesn't identify individual users. This helps us improve our course materials and website design based on what students find most helpful.

Policy Updates

We review this privacy policy regularly and update it when necessary to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify current students by email and post the updated policy on our website with a new effective date.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, you can contact us to discuss your options or withdraw from our services.